Knowledge Base
A one-stop guide for all teachers — from onboarding to daily teaching and troubleshooting.
This collection introduces new teachers to the platform, its teaching philosophy, and key operations. It explains the course structure by levels and age groups, outlines the differences between trial and regular lessons, and defines essential teaching terms. It also provides an overview of the support team and how to get assistance.
This collection helps teachers get fully prepared for their lessons. It explains how to read lesson cards, use and adapt presentations, and navigate the virtual classroom. It also covers scheduling and attendance rules, how to get real-time support during lessons, and how to create a professional teaching setup with the right lighting, background, and sound.
This collection focuses on essential teaching techniques that shape effective and engaging ESL lessons. It guides teachers on adjusting their language to different levels, correcting errors gently, and giving clear instructions. It offers strategies for increasing student talking time, personalizing lessons, and teaching vocabulary and grammar naturally. It also explains how to balance accuracy and fluency to support confident communication.
This collection helps teachers create lively, student-centered lessons from start to finish. It covers how to build rapport and motivation at the beginning, maintain smooth transitions between activities, and use visual aids and TPR for better understanding. Teachers learn how to adapt their approach for different age groups, end lessons positively, and apply gamification tools like stars and stickers to keep students motivated.
This collection serves as the administrative backbone for teachers, covering everything from scheduling to financial transparency and communication standards.
This collection offers practical, scenario-based advice for online teachers, covering the entire spectrum from initial successful engagements to handling difficult situations and continuous improvement.